Rds4 Privacy Policy — how is your data kept secure?
Last updated: January 2025 — Applicable to all users in Bangladesh.
What information do we collect and why?
When you register on the rds4 platform, your name, email address, mobile number, and date of birth are collected, which are essential for account verification and security. Transaction-related information is collected during payment processing, however complete card or bank details are not stored on our servers. When you use the platform, technical information such as device type, browser version, and IP address is automatically logged and used to improve service quality. Information about gaming activity and preferences is collected to personalize your experience and display relevant content. All collected data is used solely for the purposes of operating the service, ensuring security, and fulfilling legal obligations. No data is sold to third parties or used for marketing without your consent.
Purpose of data use
Where is data stored and for how long?
All data collected on rds4 is stored on secured servers using industry-standard encryption technology, fully protected against unauthorized access. Necessary information is retained while your account is active, and even after account closure, certain data may be kept for a specified period in accordance with legal obligations. Sensitive payment information is processed through third-party payment gateways operating under PCI-DSS standards, and complete card details are not stored on our servers. Once the data retention period expires, information is securely deleted or anonymized to ensure your privacy is maintained at all times. You may request to view or delete your stored data at any time, and we will process that request in a timely manner. We conduct regular security audits and keep our systems updated to ensure data protection.
What do you need to know about cookies and tracking technologies?
Rds4 uses necessary cookies to ensure smooth platform operation, helping to maintain your login session and remember your preferences. Analytical cookies allow us to understand how users interact with the platform, which helps improve service quality. You can control or disable cookies at any time through your browser settings, however disabling certain essential cookies may limit some platform functionality. We do not use tracking cookies for any third-party advertising networks, and your browsing behavior is not shared with external parties. When you use the platform for the first time, you are informed about the cookie policy and your consent is obtained.
What rights do you have over your data?
Every user on rds4 has the right to full control over their personal data, and we treat that right with the utmost importance. You can view, correct, or update the information stored in your account at any time. If you request account closure, we will delete all personal data beyond legal obligations within a specified timeframe. You also have the right to object to data processing or withdraw consent for the use of your data for specific purposes. For any requests or complaints regarding your data, please contact our support team and we will endeavor to respond within 30 business days. Protecting your privacy is our responsibility and we always operate with full transparency.